Resolve more cases at the very first customer contact, keep control of cases that need to move through your organization, and get a complete view of the customer—all in a single interface.

Help your customer service team deliver the best service! They’re already your public face—give them the tools to deliver answers, solutions, and exceptional customer care on the front line with Artvise Contact Center. Available for procurement through existing framework agreements.

In the webinar, we’ll cover:

• How Artvise makes work easier in contact centers and customer service
• Demo of the “Artvise Contact Center” service
• How do I buy or procure Artvise’s solutions?

These are Artvise’s core components

Artvise Contact Center is the most modern software on the market for all types of contact centers—packed with features and powerful integration capabilities—while the interface truly supports agents and case handlers in their day-to-day work.

With Artvise Contact Center, your team becomes more efficient and can deliver faster, better service. Thanks to built-in intelligent routing, calls are automatically directed to the right agent. The service features “On-Screen Caller Info,” putting customer information right at agents’ fingertips. With Artvise Contact Center you get a complete 360° view of the customer.

Artvise Contact Center makes it easy to follow up on ongoing cases and provides case and call statistics. The service includes prebuilt reports and a reporting engine that enables detailed trend analyses. Through the system’s dashboards, information on current workload and clear, comprehensive overviews is presented in real time.