Cloud infrastructure for SaaS companies that handle customer data

Many SaaS services process personal data. When customers have their own security teams, legal teams, procurement processes, and recurring supplier reviews, it is not enough that the service works technically. You need to describe processing, responsibility, access, support channels, and the supplier chain.

Safespring is a Swedish cloud provider with data centers in Sweden and Norway. For SaaS companies that sell business-critical services, this gives you an infrastructure base where digital sovereignty, data location, contracts, access, and subcontractors can be described without building the service on American cloud providers.

Legal context

You and Safespring operate in a chain of trust. Your customers review the functions in your SaaS service, but also how the service is operated, where data is processed, and which parties can access the information.

When American cloud providers are involved, you often need to handle questions about third-country transfers, contracts, and access. With Safespring, you get a different supplier chain to describe: Nordic infrastructure, data centers in Sweden and Norway, ISO 27001 certification, support from Safespring’s technical organization, and services built on open standards.

Digital sovereignty then becomes a practical question. Where is data processed? Which jurisdiction applies? Who can access the environment? How are support and operations cases handled? These answers often need to be clear before a customer can approve a SaaS service.

If your SaaS service handles confidential information, you need to describe how confidentiality is protected. This can include information covered by public-sector secrecy rules, attorney-client privilege, or commercial confidentiality.

Technology

Safespring can be used as the infrastructure base for SaaS services running on virtual machines, container platforms, or a combination of both. The platform includes compute, storage, networking, and backup. For services built with Kubernetes, there is Safespring Container Platform.

Next step

If you sell a SaaS service to customers with procurement processes, security reviews, or recurring supplier audits, we can go through which parts of the infrastructure you want to own and which parts should sit with Safespring. This usually starts with data location, operating model, access, backup, support channels, and the information your customers need in their review.